Heme Health Privacy Policy (India)

Introduction:

At Heme Health we believe as patients you should own your personal health data and manage your healthcare needs. We pledge to respect your privacy and have developed our Privacy Policy that explains how we collect, use, and disclose your personal information. Our privacy policy conforms to the Digital Personal Data Protection 2023 (DPDP).

This Privacy Statement outlines the way in which Heme Health uses and processes the information relating to you, the user of the Heme Health Website, Portal and/or the App (hereinafter referred to as “User” or “You” or similar). By using the website, portal or app, You consent to our collection, use, and disclosure of Your personal information in accordance with our Privacy Policy.

In addition to this privacy statement, Heme Health is also committed to the highest standards of data governance across India and the UK.

Towards this, we have completed and are undergoing governmental and national regulatory compliances as follows -

• Heme Health is in the process of undergoing certification under the ABDM Programme of the Ministry of Health, Government of India.
• Heme Health is certified by the UK National Health Service Digital Security Toolkit (NHS DSPT).
  • Vide NHS DSPT number: C9Y3G
• Heme Health is registered with the Information Commissioner's Office (ICO) which regulates data protection in the UK.
  • Vide ICO registration number: ZB653392

Our contact details:

Name: Heme Health

Address: Scale Space, 58 Wood Lane, London, United Kingdom, W12 7RZ

E-mail: [email protected]

The type of personal information we collect:

Heme Health manages patient data in compliance with India's Digital Personal Data Protection Act of 2023 (DPDP 2023 or “The Act”) across the entire spectrum of the healthcare ecosystem including clinicians, doctors, pathology labs, and hospitals.

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name, contact details, date of birth and gender)